Person-centred care

Guidance on person-centred care 

Do you have a view on how well assisted reproductive treatment (ART) clinics care for patients and how they can improve? If you have experienced treatment in the past five years or are a current or former worker in the sector, please consider participating in this project.

Project overview

The Victorian Minister for Health has asked VARTA to develop guidance about person-centred care for ART clinics in Victoria. We want to work collaboratively with patients, industry representatives and other interested stakeholders to create practical guidance for clinics to focus more on a patient’s experience. This project will also be informed by the Fertility Society of Australia’s work on person-centred care.

Development timeline

Our guidance on person-centred care will be developed by December 2020.

What is person-centred care?

Person-centred care is described as: an approach to the planning, delivery and evaluation of health care that is founded on mutually beneficial partnerships among clinicians and patients. Person-centred care is respectful of, and responsive to, the preferences, needs and values of patients and consumers. Key dimensions of person-centred care include respect, emotional support, physical comfort, information and communication, continuity and transition, care coordination, involvement of carers and family, and access to care.1

Get involved

To help shape the guidance on person-centred care, we are keen to hear from:

  • those who have received assisted reproductive treatment (including IVF and artificial insemination) or undergone egg freezing procedures in the last 5 years, as well as their partners;
  • surrogates, donors and donor-conceived people; and
  • professionals currently or previously working in the assisted reproductive treatment industry, including clinicians, scientists, nurses, counsellors and other staff.

If you would like to help us with this work, please fill out the short survey below. Or you can contact Sophie Vasenszky directly via email:

1. Australian Commission on Safety and Quality in Health Care: National Safety and Quality Health Service Standards

Please note that any information you provide in the survey below will be dealt with in accordance with VARTA’s Privacy Policy. You can opt out from receiving communication from VARTA at any time. 

Person-centred care survey