Feedback about VARTA

VARTA acknowledges the importance of feedback, and a person's right to express their opinion about VARTA's services. Having a complaints and feedback policy allows VARTA to engage constructively with those who have used VARTA's services, in order to improve both our services and the consumer experience.

If you would like to submit feedback or view VARTA's Complaints Policy, please select from the following links:

Feedback form

VARTA's Complaints Policy 

Complaints about fertility treatment

You can contact your clinic first to discuss your concerns. If you are not satisfied with their response, you can contact the Victorian Health Complaints Commissioner by calling 1300 582 113 or completing an online form here



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