COVID-19 update

We are making changes to protect the health and safety of our staff, our clients and the wider community. VARTA is aiming to continue its normal service provision, however there may be delays or changes to our activities. 

If you are unable to get in touch with us via phone (+61 3 8601 5250) please send your enquiry using the email.   

Please submit all registrations and applications (e.g. to donor registers; for import/exports) using the email.

As VARTA's mail cannot currently be delivered directly to our office, we encourage you to email us at

Below is a list of updates for specific VARTA services you may be interested in. Thank you for your patience during this time.  

If you are planning to start fertility treatment or are currently receiving treatment, you can access more information about the impact of COVID-19 on fertility treatment and pregnancy here

Counselling sessions 

To reduce the risk of transmission, all counselling sessions for donor register services are now being done via Skype, Zoom or telephone. 

Support groups  

All group meetings, including our support groups, are being postponed or held via Zoom. Participants will be notified and updated information will be posted on relevant VARTA website pages soon. You can read more about registering your interest for virtual support group meetings here

Applications to the Voluntary and Central registers  

As VARTA staff adjust to new systems, there may be delays in processing applications for the Voluntary and Central Registers.  

Time to tell seminar  

Our annual Time to Tell seminar is still being planned for 2020, however it is not yet clear when this will run. We will post updates on the VARTA website in future.  

We will continue to post updates about significant changes to our services on the VARTA website homepage. We appreciate your flexibility and understanding.