Feedback and complaints

Feedback and complaints

Feedback and complaints about VARTA

VARTA acknowledges the importance of complaints and feedback, and a person’s right to express their opinion about VARTA’s services. Having a complaints and feedback policy allows VARTA to engage constructively with those who have used VARTA’s services, in order to improve both our services and the consumer experience.

Please feel free to access VARTA's Complaints and Feedback Policy and Procedures to learn more about how VARTA manages and responds to complaints.

Complaints and feedback form

Complaints and Feedback Policy and Procedures

Complaints about fertility treatment

You can contact your clinic first to discuss your concerns. If you are not satisfied with their response, you can contact the Victorian Health Complaints Commissioner by calling 1300 582 113 or completing an online form here

 

 

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